Disputes at work, either regularly or from time to time, are, unfortunately, almost inevitable for employers. Disputes may be between employees, whether caused by alleged harassment, harassment or personal clashes, or between the employer and the employee, where performance or conduct may be at issue, or where the employee may feel undervalued and raise a grievance.
Research carried out by the CIPD found that the average employer spent 32 working days each year (which, in monetary terms, was assessed by the CBI as costing EUR 33 billion annually for UK businesses) dealing with internal staff issues such as disciplinary and grievance issues. Mediation is a safe way to solve this problem.