Mediation can be very useful in the resolution of unfair dismissal claims in the workplace. The majority of situations will be improved by a sensible approach to the issue and a willingness to resolve conflicts. Mediation offers the advantage of being flexible, enabling the parties to develop solutions that meet their needs. It also maintains and protects the relationship between the parties, which is important if the employment relationship is to continue following unfair dismissal claims.
Mediation helps to improve communication between the parties and facilitates the improvement of communication lines.