What are the key characteristics of a good mediator?
Some of the key characteristics of a good mediator include neutrality, impartiality, confidentiality, and the ability to listen carefully and ask the right questions. A good mediator should be able to remain calm and composed under pressure, and should be skilled in helping people communicate effectively. A good mediator should also be able to help the parties involved in the dispute find mutually acceptable solutions that address their respective needs and concerns.